Main region

General account enquiries

We're here to help with your superannuation account. Check the options below, subscribe to our educational resources, or get in touch with questions.

Make major changes to your super


Make changes to your investment options, see what's happening in investment markets, and more.


Apply for life insurance and income protection through your super account, and make changes to your cover as needed.

Estate planning (beneficiaries)

Tell us who should get your super, learn who can be your beneficiary, and how to nominate different types of beneficiary.

Update your account details

Find your member number

If you need your member number for a form, you can find it in Member Online or your annual statement.

Get help logging in

You can use your email or member number to log in. If you've forgotten your password, we can reset it for you.

Update your details

Change your account details including address, email, or phone number in Member Online.

History and statements

Check your annual statements, track transactions of money in and out, and more.

Add an authority for a third party

Give your financial adviser or personal representative the authority to view information about your super accounts with us.

Transferring super internationally

Transfer international pension to Australia

You might be able to add your retirement savings from another country to your superannuation account with us.

Temporary residents permanently leaving Australia

You might be able to take your super balance with you to your home country if you were living in Australia on a temporary visa.

I'm an Australian temporarily moving overseas

If you're moving to New Zealand permanently, you can add your super to a KiwiSaver account. Otherwise, your super stays in Australia until you retire.

Want to learn more about super?

We have a wealth of great educational resources available. Check out the below, or contact us with questions.

Super Insider podcast

Your friendly guide to super, planning for retirement, and what the economy means for your super, from those in the know.

Educational articles

Read more about how to make the most of your super, and learn what different super and investment terms mean.

Advice about your super

Choose the type of financial advice you need. So you can make confident decisions for a more secure future.

Want to speak to someone?

We're available to speak by phone or live chat between 8:00am-7:30pm AEST Monday to Friday

Call 13 11 84

Talk to our friendly team

Email us

Not urgent? Email us instead