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Following the merger of QSuper and Sunsuper to create Australian Retirement Trust, you may have more than one accumulation account with us.

 

 

What are your options?

Choose to consolidate into your Super Savings account*

Your super money will be transferred to your Super Savings Accumulation account.

Choose to consolidate into your QSuper account

Your super money will be transferred to your QSuper Accumulation account.

Continue with two accounts

Continue to enjoy the same products and services. However, you may be paying more than one set of fees and insurance premiums, and any Income Protection benefit may be affected.

* When we merged, Sunsuper Super-savings accounts became Australian Retirement Trust Super Savings accounts. See the Sunsuper and QSuper merger guide for details.

Make sure you consider the information below before making a choice. Please note you are unable to consolidate Lifetime Pensions. If you have a Defined Benefit or Income account, please refer to the relevant FAQs below. If you’d like to consolidate super from outside Australian Retirement Trust, visit our Finding and consolidating your super page.

What should you consider?

Deciding what is best for you will depend on your personal circumstances. Here are five important things to think about (keeping in mind this is general information only):

You may have Death, Total and Permanent Disability (TPD) and/or Income Protection cover with one or both of your accumulation accounts. If you choose to consolidate your accounts, your insurance cover will not automatically be transferred from one account to another – but you can request for your insurance to be transferred over before you consolidate your accounts. If you consolidate your accounts before transferring your insurance cover, the insurance on the account you are closing will be cancelled.

Super Savings Accumulation account* QSuper Accumulation account
Check your current insurance cover Check your current insurance cover
Understand insurance options Understand insurance options
Estimate premiums Estimate premiums
Read Insurance Guide Read Insurance Guide

 

*If you have a Super Savings – Business or Super Savings – Corporate account, refer to your employer microsite.

  • When choosing what insurance to keep, carefully consider your needs and review how much you’re insured for, how much you are paying (your insurance premiums), and other terms and conditions like pre-existing exclusions, waiting periods, and benefit periods. You should also consider the impact paying insurance premiums out of your super will have on your retirement savings.

  • If you choose not to consolidate your accounts and have insurance cover on more than one account, in the event of a claim, you or your beneficiaries may be eligible to receive a Death and/or TPD benefit on more than one account. However, if you have Income Protection cover with more than one account, you may not be able to receive a benefit from both at the same time, or the amount you can receive could be reduced. Refer to the QSuper Accumulation Account Insurance Guide and Super Savings Insurance Guide for more information. 

  • If you decide to consolidate your accounts and want your insurance to be transferred over, please make the insurance transfer request first. It's important to wait until you receive confirmation from us that your insurance has been transferred before you transfer your super money. This is because the insurance cover you have with the account you are closing will be cancelled. The insurance terms and conditions of your chosen account type will apply to your cover.

Whether you consolidate your accounts or continue with two accounts, the fees and cost of your chosen account type(s) will apply.

Super Savings Accumulation account* QSuper Accumulation account
Understand fees and costs Understand fees and costs

 

Administration fee caps apply separately to QSuper and Super Savings account(s) and will not carry across if you consolidate your accounts. The fee cap of your chosen account type will apply.

*If you have a Super Savings – Business or Super Savings – Corporate account, refer to your employer microsite.

If you consolidate your accounts, your super money will be invested based on the investment strategy you’ve chosen for future contributions for the account you are consolidating into. If you have not chosen an investment strategy for future contributions, your money will be invested in the default investment option of that account. You can change your investment strategy any time using Member Online.

Super Savings Accumulation account QSuper Accumulation account
Check your current investments Check your current investments
Explore investment options Explore investment options
Check performance Check performance

Beneficiaries are who you’ve told us you’d like to receive your super (including any insurance benefit) in the event of your death.

If you consolidate your accounts, the beneficiary nomination(s) you have on your chosen account (if applicable) will apply. Any beneficiary nomination(s) you have on the account you choose to close will no longer apply.

Super Savings Accumulation account QSuper Accumulation account
Check beneficiary nomination Check beneficiary nomination
Add or update nomination Add or update nomination
Understand beneficiary options Understand beneficiary options

If you consolidate your accounts, authorities you have on your chosen account will apply. Authorities you have on the account you choose to close will no longer apply.

Examples of authorities you may have on your account are your financial adviser, your spouse, your appointed attorney, an administrator, or guardian.

Super Savings Accumulation account QSuper Accumulation account
Check authorities Check authorities
Add or update authority Add or update authority

What if I close my QSuper account?

If you no longer have an open QSuper account, you will need to meet certain eligibility conditions if you want to open a QSuper account in the future. Refer to the QSuper Product Disclosure Statement for Accumulation Account for further information

What does QSuper do now that it is part of Australian Retirement Trust?

The QSuper brand is now a part of Australian Retirement Trust, dedicated to providing superannuation products and services to existing QSuper members, employees of the Queensland Government and default employers, and their families.

How to consolidate your accounts

If you’ve made the decision to consolidate accounts, follow the steps below.

To transfer your QSuper Accumulation account into your Super Savings Accumulation account:

If you are not transferring your insurance, please skip to step 2.

  1. Complete a Transfer of insurance cover form. Email us your completed form along with a letter or certificate of currency issued within the last 30 days. You can request a certificate of currency by contacting us. If you have a Super Savings – Business or Super Savings – Corporate account, use the Transfer of insurance cover form found on your microsite.

    Wait for us to confirm your insurance transfer application has been accepted before you consolidate youraccounts or cancel your insurance.

  1. Consolidate online. Log in to Member Online, click ‘Consolidate’, and select QSuper as the account you’d like to consolidate.

  2. This will close your QSuper Accumulation account(s). If you change your mind later, you'll only be able to open a new QSuper account if you're eligible.

  3. We’ll do the rest and send you written confirmation. Make sure your employer knows where to pay your super.

If you're consolidating accounts and have multiple QSuper accounts (for example, you have both a QSuper Income account and a QSuper Accumulation account), you can choose which accounts you want to consolidate when consolidating online.

To transfer your Super Savings Accumulation account into your QSuper Accumulation account:

If you are not transferring your insurance, please skip to step 2.

  1. Complete an Application to Transfer My insurance form. Email your completed form to qsuper@qsuper.qld.gov.au along with a letter or certificate of currency issued within the last 30 days. You can request a certificate of currency by contacting us.

    Wait for us to confirm your insurance transfer application has been accepted before you consolidate your accounts or cancel your insurance.

  1. Consolidate online. Log in to Member Online, click ‘Consolidate’, and select Sunsuper as the account you’d like to consolidate (while the ATO updates our records).

  2. We’ll do the rest and send you written confirmation. Make sure your employer knows where to pay your super.

If you're consolidating accounts and have multiple Super Savings account types (for example, you have both a Super Savings – Income account and a Super Savings Accumulation account), you can choose which accounts you want to consolidate using the Transfer your Super Savings account(s) to your QSuper Accumulation account form.

Frequently asked questions

If you’re still looking for an answer to your question, please contact us or call 13 11 84 (8.00am - 6.30pm (AEST) Monday to Friday).

Advice questions

You may wish to speak to a financial adviser to help get the most out of your super. For information about your QSuper account visit the QSuper website. For advice about your Super Savings account visit the Australian Retirement Trust website.

Insurance questions

The insurance cover you have with the account you are closing will be cancelled, so it's important to wait until you receive confirmation from us that your insurance has been transferred before you transfer your super money between accounts. Of course, if you are eligible, you can apply, amend, or cancel your cover at any time.

If you are receiving insurance benefit payments or have notified us of an insurance claim, you should wait until your claim is complete before you close your account. A previous insurance claim may be considered when assessing any future claims. Refer to the QSuper Accumulation Account Insurance Guide and Super Savings Insurance Guide for more information.

You should wait until your insurance change request is completed before you consolidate your accounts.

You can transfer some or all of your insurance cover using the relevant form above (maximum limits apply). When an account is closed, any insurance cover remaining on that account will be cancelled. Refer to the QSuper Accumulation Account Insurance Guide and Super Savings Insurance Guide for information about the limits that apply. Of course, if you are eligible, you can apply, amend, or cancel your cover at any time.

This will not continue if you transfer your insurance to another account (or close your account).

Account questions

You cannot transfer a Defined Benefit without first closing and moving your benefit into an Accumulation account. You should seek financial advice before deciding to close your Defined Benefit account as there could be an impact on your retirement benefits.

If you have a QSuper Lifetime Pension, your purchase is permanent after the six-month cooling-off period so you will not be able to voluntarily exit the product except in the case of a terminal medical condition. You should seek financial advice before making a decision.

There are a couple of steps you’ll need to follow to do this as you cannot add money directly into these accounts. You can transfer all or some of your money from your Super Savings – Income account to your existing QSuper Accumulation account by completing a Transfer your Super Savings account(s) to your QSuper Accumulation account form.

Once your money is received in to your QSuper Accumulation account, you can then open a QSuper Income account and/or Lifetime Pension via Member Online or by completing the application form at the back of the QSuper Product Disclosure Statement for Income account and Lifetime Pension.

You should seek financial advice before deciding to close these accounts as there could be an impact on your retirement benefits and any Age Pension entitlements.

There are a couple of steps you’ll need to follow to do this as you cannot add money directly into these accounts. You can transfer all or some of your money your QSuper Income account to your existing Super Savings Accumulation account by completing a QSuper account(s) to Super Savings Consolidate your super form.

Once your money is received in your Super Savings Accumulation account, you can open a Super Savings – Income account via Member Online or by completing the Income account request form at the back of the Super Savings guide.

You should seek financial advice before deciding to close these accounts as there could be an impact on your retirement benefits and any Age Pension entitlements.

Investment questions

Yes. Your super will be reinvested on the same day in the investment strategy for future contributions of the account you are transferring to.

You will need to move your money to another QSuper investment option before transferring it to another account. You can do this in Member Online.

Other questions

You can do this by completing and returning a QSuper account(s) to Super Savings Consolidate your super form or Transfer your Super Savings account(s) to your QSuper Accumulation account form. If you have insurance cover, make sure you leave enough money in your account to pay for your premiums, so it doesn’t get cancelled.

If you transfer your super between your Super Savings and QSuper accounts, you will lose any potential Retirement Bonus that could be payable when starting a Retirement Income account or Lifetime Pension with the super in the account you closed.

Check your potential QSuper Retirement Bonus and your potential Super Savings Retirement Bonus before deciding to transfer money between accounts.

You may wish to claim a tax deduction for personal contributions made to the account that you’re closing prior to the transfer. You can do this via QSuper Member Online for QSuper account holders or Australian Retirement Trust Member Online for Super Savings account holders.

If you are transferring your QSuper Accumulation account to your Super Savings Accumulation account, any surcharge debt you have will be deduced from your account when your accounts are consolidated.