Consolidating accounts within Australian Retirement Trust
Following the merger of QSuper and Sunsuper to create Australian Retirement Trust, you may have more than one accumulation account with us.
What are your options?
Choose to consolidate into your Super Savings account*
Your super money will be transferred to your Super Savings Accumulation account.
Choose to consolidate into your QSuper account
Your super money will be transferred to your QSuper Accumulation account.
Continue with two accounts
Continue to enjoy the same products and services. However, you may be paying more than one set of fees and insurance premiums, and any Income Protection benefit may be affected.
* When we merged, Sunsuper Super-savings accounts became Australian Retirement Trust Super Savings accounts. See the Sunsuper and QSuper merger guide for details.
Make sure you consider the information below before making a choice. Please note you are unable to consolidate Lifetime Pensions. If you have a Defined Benefit or Income account, please refer to the relevant FAQs below. If you’d like to consolidate super from outside Australian Retirement Trust, visit our Finding and consolidating your super page.
What should you consider?
Deciding what is best for you will depend on your personal circumstances. Here are five important things to think about (keeping in mind this is general information only):
Authorities
If you consolidate your accounts, authorities you have on your chosen account will apply. Authorities you have on the account you choose to close will no longer apply.
Examples of authorities you may have on your account are your financial adviser, your spouse, your appointed attorney, an administrator, or guardian.
Super Savings Accumulation account | QSuper Accumulation account |
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Check authorities | Check authorities |
Add or update authority | Add or update authority |
What if I close my QSuper account?
If you no longer have an open QSuper account, you will need to meet certain eligibility conditions if you want to open a QSuper account in the future. Refer to the QSuper Product Disclosure Statement for Accumulation Account for further information
What does QSuper do now that it is part of Australian Retirement Trust?
The QSuper brand is now a part of Australian Retirement Trust, dedicated to providing superannuation products and services to existing QSuper members, employees of the Queensland Government and default employers, and their families.
How to consolidate your accounts
If you’ve made the decision to consolidate accounts, follow the steps below.
I want to consolidate into my QSuper account
To transfer your Super Savings Accumulation account into your QSuper Accumulation account:
If you are not transferring your insurance, please skip to step 2.
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Complete an Application to Transfer My insurance form. Email your completed form to qsuper@qsuper.qld.gov.au along with a letter or certificate of currency issued within the last 30 days. You can request a certificate of currency by contacting us.
Wait for us to confirm your insurance transfer application has been accepted before you consolidate your accounts or cancel your insurance.
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Consolidate online. Log in to Member Online, click ‘Consolidate’, and select Sunsuper as the account you’d like to consolidate (while the ATO updates our records).
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We’ll do the rest and send you written confirmation. Make sure your employer knows where to pay your super.
If you're consolidating accounts and have multiple Super Savings account types (for example, you have both a Super Savings – Income account and a Super Savings Accumulation account), you can choose which accounts you want to consolidate using the Transfer your Super Savings account(s) to your QSuper Accumulation account form.
Frequently asked questions
If you’re still looking for an answer to your question, please contact us or call 13 11 84 (8.00am - 6.30pm (AEST) Monday to Friday).
Advice questions
What if I can’t decide what to do?
You may wish to speak to a financial adviser to help get the most out of your super. For information about your QSuper account visit the QSuper website. For advice about your Super Savings account visit the Australian Retirement Trust website.
Insurance questions
What if my employer is paying my insurance premiums?
This will not continue if you transfer your insurance to another account (or close your account).
Account questions
What if I want to change my QSuper Income account to a Super Savings – Income account
There are a couple of steps you’ll need to follow to do this as you cannot add money directly into these accounts. You can transfer all or some of your money your QSuper Income account to your existing Super Savings Accumulation account by completing a QSuper account(s) to Super Savings Consolidate your super form.
Once your money is received in your Super Savings Accumulation account, you can open a Super Savings – Income account via Member Online or by completing the Income account request form at the back of the Super Savings guide.
You should seek financial advice before deciding to close these accounts as there could be an impact on your retirement benefits and any Age Pension entitlements.
Investment questions
What if I have money in the QSuper Self Invest option?
You will need to move your money to another QSuper investment option before transferring it to another account. You can do this in Member Online.
Other questions
What if I have a surcharge debt?
If you are transferring your QSuper Accumulation account to your Super Savings Accumulation account, any surcharge debt you have will be deduced from your account when your accounts are consolidated.