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How do I get my statement?

You can expect to get your annual statement any time between September to November.

Check your Annual Statement online

We'll send you an email to let you know when it’s ready. Once it's available, log into Member Online or our app and download a copy of your statement. If you haven't set up your online account, you can register for online access or download our app.

If you'd prefer to get your Annual Statement and other important documents in paper form, you can change your preferences at any time in Member Online. You can also contact us to ask for a hard copy of your statement, at no additional charge.

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Notes to your Annual Statement

Your Annual Statement is made up of the Notes to your Annual Statement and the Annual Statement itself.

View your annual statement notes

Frequently asked questions (FAQs)

All members who have an active account on 30 June 2023 will get an Annual Statement.

It's a legal requirement for all super funds, and members can't opt out of getting an Annual Statement.

If you left Australian Retirement Trust before 30 June 2023, you won't get an Annual Statement. Instead, your exit statement covers the same details for the period you're a member with us.

It depends on how you prefer to get statements and letters from us.


You'll get an email to let you know your Annual Statement is ready to be viewed in Member Online.


If you've chosen to get your statements by print, or we don't have a valid email address for you, you can expect to get your statement in the post from early November onwards.

You should check that all contributions from your employer/s have been sent to your account. If you think some contributions are missing, contact your employer. If you think your employer hasn't met their super obligations, you can contact the Australian Taxation Office (ATO).