What does the merger mean for Sunsuper members and employers?
On 28 February 2022, Sunsuper members’ accounts transferred to Australian Retirement Trust and became Australian Retirement Trust Super Savings accounts.
When will employers be told more about the merger progress?
We’ll kept you informed of progress through your regular Sunsuper contacts.
Questions about superannuation payments
Will the banking details for contributions paid to Sunsuper change?
Direct debit – from 28 February 2022, your existing Direct Debit arrangements from Sunsuper transferred to Australian Retirement Trust. These payments will now be processed by Australian Retirement Trust instead of Sunsuper under the existing APCA ID/USER ID 066383.
BPAY® – you can continue making BPAY® payments with the same biller code and reference details you used with Sunsuper. From 28 February 2022, the Biller Name will be automatically changed to Australian Retirement Trust.
BPAY® – you can continue making BPAY® payments with the same biller code and reference details you used with Sunsuper. From 28 February 2022, the Biller Name automatically changed to Australian Retirement Trust.
® Registered to BPAY Pty Ltd ABN 69 079 137 518
Sunsuper clearing house or a third-party clearing house – payment details will not change as a result of the merger. Please continue to pay using the instructions provided by your clearing house.
EFT – from 28 February 2022, payments must be directed to the following bank account (noting only the name has changed): Australian Retirement Trust.
Sunsuper payments - Bank account name: Australian Retirement Trust
Questions about members' accounts
What is changing / staying the same for Sunsuper members?
Information on what is changing or staying the same for members is available in the Important information booklet available at australianretirementtrust.com.au/merger.
Questions about contact details
Do I need to change any IT security/white-labelling arrangements that I have in place for emails from Sunsuper to emails from Australian Retirement Trust? (firewalls/blocked email addresses)
Please engage your IT teams to ensure that emails from the domain australianretirementtrust.com.au are not blocked by your firewalls.
Our emails may be directed to your or your employees’ “Junk” folders. We will be sending you and your employees who are members a welcome email shortly after the merger date, so please look out for communications from us.
Read more merger FAQs
Still have questions? Check out our other popular merger FAQs or speak to our team via our contact us page or call 13 11 84 (8:00am - 6:30pm (AEST) Monday to Friday)
ALL MERGER FAQS